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Returns & Exchanges

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RETURNS & EXCHANGES

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Products with expiration dates, such distress signals, lights and ration for life rafts among others cannot be returned.

To complete your return, we require the order confirmation number.

Please do not send your purchase back to the manufacturer.

Any item that is returned more than 30 days after delivery, will receive only partial refund. 15% restocking fee applicable.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@themarinem.com and send your item to: 3456 West 84th Street, Unit 109, Hialeah FL 33018, United States.

Shipping

To return your product, you should mail your product to: 3456 West 84th Street, Unit 109, Hialeah FL 33018, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.